"During my first visit, I was shocked. I was dismayed by the state of the ministry. Mold-covered walls, broken chairs, malfunctioning air conditioners, and unsanitary restrooms," Ketleen Florestal described.
Following this initial visit, the minister said she prepared a questionnaire with her team and asked all employees to respond, expressing what they would like to see changed within their respective departments. After reviewing a summary produced by her office, Minister Florestal said she was able to address some issue
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